Disagreement with Medical Decision Making

We understand you may have requests and preferred treatments, however the legal responsibility for decision making is vested in the physician. The physicians may need to make decisions that do not meet patient requests. We’re happy to work with you and explain decision making, however we are not able to guarantee your medication of choice.

Missed Visits

While we’ll make extraordinary effort to contact you, well beyond your appointment time, eventually we will charge a $20 no show fee for missed visits. The remainder will be returned to you.

Dismissal from the Clinic

Rarely we may need to dismiss patients from our clinic. Causes for dismissal include (but are not limited to) combative or abusive behavior to the physician or staff, dishonest or fraudulent attempts to obtain medications, or attempting to charge-back visit fees.

Minors

Live Well Health is unable to diagnose or manage pediatric patients (any patient under 18 years old).

Documentation of Diagnosis

Certain conditions may require documentation establishing diagnosis. We may ask that you upload official documentation from an in-person provider or hospital to confirm the diagnosis. An example would be an imaging report showing spinal stenosis.